Your friendly digital front desk

Stop Missing Customers When You're Busy

Meet Bear — your warm, ever-awake AI receptionist. He answers the phone, captures the lead, books the job and tells you about it. You stay focused on the work you love.

✓ Setup in 2 weeks
✓ No tech skills needed
✓ Cancel anytime
Big Bear, the friendly AI mascot of The Big Bear Agency
1,000+
Calls answered weekly
24/7
Always-on coverage
14 days
From sign-up to live
100%
Cancel anytime
A real Bear call

Every call answered. Every lead saved.

Bear picks up within one ring, sounds genuinely friendly, and sends you a tidy summary by SMS and email — so you never lose another job to a missed call.

Incoming call · 14:32
+44 7700 900 123
AI ANSWERED
Bear AI: "Good afternoon, thanks for calling. How can I help today?"
Caller: "Hi, I need a plumber to fix a leaking tap tomorrow."
Bear AI: "Of course — can I take your name, postcode and the best number to call back?"
Lead summary sent to you
Name
Sarah K.
Need
Leaking tap
When
Tomorrow AM
Phone
07700 900 123
The pain

Sound familiar? You're not alone.

Most small businesses lose customers every single day — simply because no one was free to pick up.

Missed calls

Every unanswered call is a customer lost to a competitor.

Slow replies

If you can't answer within minutes, the lead goes cold.

Poor website

Outdated sites lose trust and Google rankings.

No lead tracking

Enquiries get lost in inboxes and notebooks.

No follow-up

Most jobs are won on the second or third touch.

No visibility

You can't grow what you can't measure.

The Solution

Big Bear becomes your digital front desk.

Six warm, simple things working quietly in the background of your business.

Professional website

Designed, built and hosted for you.

AI phone assistant

Answers every call, 24/7.

Lead capture

Every enquiry collected and organised.

Booking support

Customers can book around your schedule.

Follow-up reminders

Never let a hot lead go cold.

Customer dashboard

See everything in one calm place.

AI Phone Assistant

Your business, answered 24/7

Whether you're on a job, in a meeting or asleep — Bear AI picks up, sounds professional, answers questions about your services, and sends you a clean lead summary.

  • Answers within 1 ring
  • Knows your services and prices
  • Books or routes to you
  • Sends summary by SMS and email
Bear AI: "Hi, you've reached Mike's Plumbing — how can I help?"
Caller: "Boiler's making a banging noise."
Bear AI: "Sorry to hear that. Is there water leaking?"
Caller: "No, just the noise."
Bear AI: "Mike can come tomorrow morning. Shall I book you in?"
Lead captured
James Patel · 07700 900 456 · Boiler diagnostic · Tue 9am
Meet the pack

Loved by busy local business owners

"Bear answers when I'm with a client. I'm fully booked three weeks out — and I haven't picked up my mobile in days."

SM
Sarah M.
Sarah's Hair Studio, Leeds

"I used to lose 8 jobs a week to missed calls. Now every enquiry hits my phone as a tidy summary. Game changer."

MT
Mike T.
Tomlin Plumbing & Heating

"Professional, calm, and surprisingly warm. Clients tell me they thought they were speaking to my receptionist."

PK
Priya K.
Kumar Accountancy, Bristol
Choose your bear

Choose your Bear

Three packages, all designed to stop missed customers.

Website Starter
The Cub
Free build + £299/year
View details
Most Popular
Website + AI Assistant
The Grizzly
£99/month or £999/year
View details
Growth System
The Kodiak
From £500 setup + retainer
View details
Five simple steps

How it works

  1. 1
    Choose your package
  2. 2
    Complete onboarding
  3. 3
    We build and configure
  4. 4
    Your AI assistant goes live
  5. 5
    Track leads in your portal
Trusted across the high street

Built for local businesses

Trades
Salons
Clinics
Accountants
Consultants
Restaurants
Tutors
Local Shops
Property Services
Cleaning Companies
The bear necessities

Questions, answered

Big Bear, the friendly AI mascot of The Big Bear Agency

Ready to stop missing customers?

Get your friendly AI front desk live in two weeks. Calm, professional, always on — and just a little bit fluffy.