Your customer front door, managed.
Customers now reach businesses through websites, calls, forms, WhatsApp, social messages, email and referrals. Without a proper system, enquiries become scattered and follow-up becomes inconsistent. Big Bear brings those channels together — website, AI receptionist, customer messaging, lead capture, CRM, follow-up, booking flow, review requests and monthly reporting — managed as one. Available as our Polar plan.
Who it's for
Small businesses where every enquiry matters — trades, clinics, salons, estate agents, accountants and local service businesses losing customers to voicemail, slow follow-up or competitors who answer first. If you'd like one trusted partner to manage the website, calls, messages, CRM, follow-up and reviews, this is for you.
What's included
Professional website
A fast, mobile-ready front door that builds trust and captures enquiries.
AI receptionist
Answers every call in your business voice — day or night — and captures the enquiry.
WhatsApp, lead capture & CRM
Customer messaging plus a single inbox for every call, form, message and lead, with booking and quote flow.
Follow-up, reviews & monthly reporting
Automated email/SMS/WhatsApp follow-ups, Google review prompts and clear monthly reports.
- Set up and managed by Big Bear
- Live in as little as 14 days
- No long-term contracts
- Real humans behind the AI
Ready to stop missing enquiries?
Book a 15-minute demo and we'll show you exactly how Big Bear sets up your digital front desk.