Your managed digital workforce — without the payroll.
Big Bear gives your business AI-powered digital team members that help with customer enquiries, WhatsApp, website chat, admin tasks, sales follow-up, content support and business operations — without you needing to learn complex AI tools.
You do not need to write prompts. You do not need to manage complicated software. You tell Big Bear what you want to achieve, and we configure the digital workflows behind the scenes.
Not another tool to learn. A managed business assistant.
Most AI tools expect business owners to become prompt engineers, workflow designers and software administrators. Big Bear does it differently. We configure, manage and support your Digital Business Assistant so it works around your real business needs.
Your Digital Business Assistant can help with:
- Responding to customer enquiries
- Supporting WhatsApp and website chat conversations
- Drafting follow-up messages
- Summarising meeting notes
- Preparing sales and proposal content
- Turning raw ideas into useful marketing content
- Organising business information
- Creating simple internal process documents
- Supporting admin and operational tasks
Powered by Big Bear's Agentic Workforce
Behind your Digital Business Assistant is Big Bear's managed agentic workforce: a set of specialist digital team members configured around your business. Think of them as digital team members that take structured requests, use your business context, follow workflow rules and produce useful business outputs.
Customer Response Support
Help manage enquiries from WhatsApp, website chat, forms and digital channels so fewer opportunities are missed.
Sales & Follow-up Support
Turn meeting notes, prospect details and customer conversations into useful follow-ups, proposal outlines and next-step actions.
Marketing & Content Support
Turn one business idea, project note or customer story into blogs, social posts, campaign ideas and content drafts.
Admin & Operations Support
Help organise business information, draft process notes, prepare checklists and support repeatable internal workflows.
How it works
Discovery
We understand your business, your services, your customers and the type of work you want your Digital Business Assistant to support.
Business Brain Dump
You provide useful materials such as your website, service descriptions, FAQs, customer examples, policies, notes, documents and existing content.
Workflow Setup
Big Bear configures your forms, assistant instructions, templates and approval flow so your digital assistant works in your business context.
Managed Delivery
You submit requests through simple forms or channels, and Big Bear helps generate, review and deliver useful business outputs.
Example requests your Digital Business Assistant can handle
"Draft a follow-up email from these meeting notes."
"Turn this customer story into a case study."
"Create five social media posts from this service description."
"Summarise this document into key actions."
"Prepare a prospect brief before my sales call."
"Create an onboarding checklist for a new customer."
"Write a polite reply to this customer enquiry."
"Turn this voice note idea into a blog outline."
Built for small businesses that need capacity
The Digital Business Assistant is ideal for small businesses that need more output, faster response times and better organisation, but are not ready to hire a full internal sales, marketing, admin or operations team.
- Save time
- Reduce admin pressure
- Improve follow-up
- Capture more opportunities
- Create more consistent content
- Support customer response
- Build repeatable workflows
Human-led, AI-supported
Big Bear's approach is managed and practical. The Digital Business Assistant is not designed to replace your judgement. It helps your business move faster by preparing drafts, summaries, ideas, responses and structured outputs that your team can review and use.
You stay in control. Big Bear manages the digital workforce behind the scenes.
Ready to add digital capacity to your business?
Start with a discovery call. We will identify where your business is losing time, missing follow-ups or struggling to keep up with admin, content and customer response.